Warranty

1-YEAR LIMITED WARRANTY

Quality has always been JHS and DENBIG’s top priority. For your 100% hassle-free shopping experience, JHS/DENBIG provide ONE year manufacturer′s limited warranty for all products from the date of purchase, and provide either repair or replace service for reported defective product.

WHAT IS COVERED?

JHS/DENBIG’s warranty covers manufacturing and material defects for a period of 1-years from date of purchase, subject to the following conditions and limitations：

1) This unit must be installed and operated at all times in accordance with the instructions furnished with the product. Any alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.

2) This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the manufacturer. This warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal conditions of use and service, and after said defect is confirmed by the manufacturer’s inspection.

3) The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s)

WHAT IS NOT COVERED?

• Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
• Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
• Use in commercial or industrial applications.
• Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
• Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
• Damage to the finish of the case, or other appearance parts caused by wear.
• Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
• Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
• Products sold AS IS or from an unauthorized reseller.
• Products that have had their serial numbers removed or defaced.

The warranty, product contents and specifications are subject to change at any time without notice; please check back for the most current information. For more warranty details, leave us a message online or email us at support@denbig.shop.